Scam

Jj69420
Contributor
Contributor
So i bought something off of a website recently and it’s the same format as the old ebay. We had an agreement to have the item shipped but i ended up not getting it back. The seller asked to send it through the friend option instead of the business one so is there anyway I can possibly get my money back? I’ve tried the resolution center but to no avail
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jj69420 

 

If you mean you paid using the friends/family option then............

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

You also 'risk' having your account limited as using that option for purchasing goods is against Paypal rules.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.



Advice is voluntary.
Kudos / Solution appreciated.
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