Resolution center- open cases
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I am new to PayPal and I currently have 2 open cases. Each time I visit the resolution center to see the progress it just says 2 open cases. 1 says waiting on a response and the other says something similar- I don’t remember. Anyways do I need to do anything because it seems to be at a standstill. I didn’t receive my merchandise for the one awaiting a response and it’s as simple as that. What’s the big deal? What’s the hold up? It’s been a long while. That is why I ask is there more on my end to the process. The other is to return something that is well within allotted time bit I don’t want time to run out. Thank you
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I also have an open case, and they keep pushing the date out. They have all of the evidence of the faulty product and yet they wont close the case and provide a refund. I hasve messaged them so many times and no response. Im wondering whose side they are really on!
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