Resolution Center Failure
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I ordered specific camp chairs for my husband and I. The seller did not ship until we opened a dispute case. Then the Seller shipped bogus incorrect items and Paypal closed our issue without notice and without our ability to dispute. We did not get the purchased items....Paypal will not respond. Chat messages get disconnected, the seller won't respond, and there is no way to talk to someone at Paypal even though I have proof. My husband and I have been with paypal for a long time and now when we need them.....Paypal is not with us. There is no way for me to contact them. I simply want my issue resolved and protected from scammers when I trust my money transfer to Paypal. Does anyone have suggestions or is my only option to part ways with Paypal?
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Disputes
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Follow up.....cannot even open an issue. I get the "Sorry, you can't report this type of issue for the selected transaction". Absolutely horrible.
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You can file a dispute with your credit card if you're unable to get help from paypal.
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