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Hi @macovana,
Thanks for engaging with the PayPal Community.
I apologize for any confusion, but we would not provide a ticket number. Any number given related to a dispute or claim would be a case ID number and would begin with either PP-D or PP-I depending on the case type.
I hope that answers your question!
-Megan S.
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I apologize @macovana,
That number is not a number that would be recognized in the PayPal system. If you received a refund for a purchase made using PayPal as a guest, then an email would still be sent to the relevant email confirming a refund. You may want to check your eBay transaction history to locate the refund on the specific eBay purchase.
Thanks!
-Megan S.
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