Shixi Network Technology Co.,Ltd.

[mojave67]

Looks like I'm the latest victim of this "company" Shixi Network Technology Co.,LTD.  PayPal denied my claim.  I ordered an item, I never received the item.  Shixi sent me a tracking number that I couldn't use. USPS couldn't track the package with the given tracking number provided by Shixi.  I can't get a hold of PayPal to further discuss or dispute the purchase.  Not sure what I can do now.  DON'T BUY FROM SHIXI

[kernowlass · Accepted solution]

@mojave67 

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.

[mcllppl]

This company in China is a total fraud.   I was scammed and receiving a refund is virtually impossible.   This company sent a completely inferior product, nothing like what was advertised.   When I tried to apply for a refund via PayPal, a return address provided was completely in Chinese.  How can I use this mailing address in the US?  Unacceptable.   Awaiting for PayPal to assist, but I am not hopeful.   
Beware.....do not purchase from this fraudulent company in China!