Purchase from bogus site dispute rejected by paypal
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i made a purchase from a web site that appeared to be bogus, i got no conformation email of purchase and when i emailed the address listed as the contact email it came back as an invalid email address.
I logged a dispute as an unauthorised transaction but obviously i authorised the payment not knowing it was a scam so paypal have rejected my dispute citing that there was no unauthorised activity and i should contact seller to resolve the issue, obviously i cannot contact seller as there is no seller and the email address provided on the website <Removed> is fake.
what can i do to get paypal to re look at this as i am sure that other people will be getting ripped off from this site too.
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A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
Why didn't you open one for non receipt of item?
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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