Problems

[mollflanders123]

 Hi, I raised an issue with Paypal over a recent transaction- that they did not uphold as it was not an unauthorised transaction- I thought on reflection the seller looked highly suspect- i fell for it. So  no surprise no goods have turned up, website no longer exists, I can not log in to account set up with them, no response to emails and number unobtainable. Because i raised an earlier problem with this transaction it seems I can no longer add another issue with it. Any advice on how to proceed and get a refund greatly received.

 Thanks

[kernowlass]

@mollflanders123 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?

[mollflanders123]

Thanks for that info had no idea I could only open one dispute per transaction..guess that is in the small print somewhere.I opened the first one because I realised I was going to be scammed by this transaction so thought unauthorised was the way to go..there was no pending payment or cancel payment option I could take.Will try and contact them...have never disputed anything before