Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Jun-21-2020
Country: United Kingdom
Type: Personal
mollflanders123
mollflanders123 Contributor
Contributor
3
Posts
0
Kudos
0
Solutions
Ice Breaker
The Return
Active
View all
Latest Contributions by mollflanders123
  • Topics mollflanders123 has Participated In
  • Latest Contributions by mollflanders123

Two problems

by mollflanders123 Contributor in Disputes and Limitations Archives
‎Aug-15-2020 07:54 AM
‎Aug-15-2020 07:54 AM
 First one- opened a dispute with seller for goods ordered- set of pans, never received, seller finally emailed and requested 20 days to sort it out and Paypal said they had opened the dispute- this is still ongoing. Last week a pair of plastic yellow sunglasses were delivered from  an address in China- not what I wanted or ordered. Where do i go from here?  Second problem and I am unable to open a dispute, on any of these, three in total for non delivery of goods, as according to Paypal refunds have been sent- some 12 weeks later the three refunds have not been put into my account  totally around £21.00 in three transactions. Impossible to talk to anyone at Paypal. How do I get the refunds paid?  Thanks for any help you can give. ... View more
Labels:
  • Labels:
  • Disputes

Re: Problems

by mollflanders123 Contributor in Disputes and Limitations Archives
‎Jun-21-2020 12:22 PM
‎Jun-21-2020 12:22 PM
Thanks for that info had no idea I could only open one dispute per transaction..guess that is in the small print somewhere.I opened the first one because I realised I was going to be scammed by this transaction so thought unauthorised was the way to go..there was no pending payment or cancel payment option I could take.Will try and contact them...have never disputed anything before ... View more

Problems

by mollflanders123 Contributor in Disputes and Limitations Archives
‎Jun-21-2020 08:00 AM
‎Jun-21-2020 08:00 AM
 Hi, I raised an issue with Paypal over a recent transaction- that they did not uphold as it was not an unauthorised transaction- I thought on reflection the seller looked highly suspect- i fell for it. So  no surprise no goods have turned up, website no longer exists, I can not log in to account set up with them, no response to emails and number unobtainable. Because i raised an earlier problem with this transaction it seems I can no longer add another issue with it. Any advice on how to proceed and get a refund greatly received.  Thanks ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!