Problem with Refund

Ellen83
New Community Member

I believe that someone was trying to scam me.  I sold a phone on an online site, received payment and got numerous texts to find out if the phone had been shipped.  By accident I found out that the payment had been put on hold in a dispute as an unauthorised transaction.  So i refunded the customer fully, understanding that my paypal fee would also be refunded.  But it doesn't look like that fee was returned.  My question is in a dispute resolution where the buyer is refunded,  is the Paypal fee refunded to the seller?

 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.