Preauthorized payment. I NEED HELP!

BigBubba1
New Community Member

So I didn't fully checkout these 2 shoes. I did this twice on Converse Canada and got charged twice. I never completed my order, as far as I did, I submitted my payment info via paypal and closed my window. I did this twice and I still got charged twice. I looked at my paypal history, yet it doesn't show it's activity or even a pending payment.

 

On July 11, 2020, $452.00 CAD was preauthorized for a purchase on your card xx-XXXX. If it isn’t completed or it’s completed for a different amount, any pending amounts will drop off, usually within a day."

 

I have two of these notifications.  I do not know what to do and I basically got charged 904 CAD.

 

Please help me.

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1 REPLY 1

Y0123
Contributor
Contributor

Hello! BigBubba1 

I have the same issue as you, I also got a notification of preauthorized for a purchase. Did Paypal send you back your money? If so, Can you tell me how long they take the time to refund your money back to your bank account? Thank you. 

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