Possible fraud?

Lily-mae2010
New Community Member
I have had 2 payments taken from my bank account "PayPal *NEXWAY. Also "PayPal* TOUCHGLOBAL. Any ideas or help please.
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PayPal_Siobhan2
Moderator
Moderator

Hi Lily-mae2010, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

If you are unable to match these transactions in your PayPal account, you may have initiated a purchase using the Guest Checkout on PayPal. To make a payment using the Guest Checkout process, you will be required to enter your full debit card details to complete the purchase. When you check out in tis way, the transactions will appear on your bank statement, but they will not appear on your PayPal account. You will still receive payment notifications via email, for the purchases you make using the Guest Checkout process. 

 

- Siobhan 

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