No refund from PayPal even though I tried in every way possible to contact them .
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Literally thousands of folks have filed disputes after being scammed with these China or Social Media sites.
So if all of those can easily open a dispute for non receipt of item by clicking on the transaction and then clicking on resolve a problem on that details page and opening a dispute then why couldn't you within 6 months?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You don't have to send Paypal a message to open a dispute, you just click on resolve a problem on the details page and open one yourself in the resolution centre.
Sorry but can't see that you couldn't manage that in 6 months.
Did you try another browser or device only that often sorts any techie glitches.
I've known folks that have had to wait a few days but never anyone that couldn't open one in 6 months !!
You could have also come on here for advice on opening a dispute OR contacting customer services.
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.
They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.
The best thing is to not buy from them in the first place, to recognise them -
1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Error - Sorry, PayPal Plus is currently not available in My Money Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives
- Getting money back from Ebay in Payments Archives
- Refund in Disputes and Limitations Archives
- Adding bank account error need to contact customer support in My Money Archives