Phone manner

[mbaldwin111]

What should you do when you’ve been on the phone to a PayPal dispute supervisor (Bob, employee identification number: <removed>) for an hour and then get put on hold with no on hold music and no one is answering?

[kernowlass · Accepted solution]

@mbaldwin111 

Phone back later or..............

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.