cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal Verification

SOLVED
starfallx
Contributor

Paypal Verification

Hello Guys,

 

I am having a real trouble with verification.

 

"We need a bit more info" always ends up with "We could not confirm all the info you've provided".

 

I believe that I uploaded images of all documents I have that clearly showcase my home adress. My applications are still getting denied. Tried over 10 times this month.

 

Should i trouble myslef scanning the documents with my printer? Last upload of a document in full HD, 100% readable.

 

I can't contact the support now because it is a weekend, and I cannot withdraw my money...

The issue is now urgent as last month this verification did not affected my withdraw capabilities.

 

Can anyone help?

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Paypal Verification

@starfallx 

 

https://www.paypal.com/us/smarthelp/article/what-kind-of-documentation-can-i-provide-to-prove-my-ide...

 

Before sending us anything, please be sure that your document:

  • is legible.
  • shows all four corners of the page.
  • does not have information blocked or blacked out.
  • matches the information on your PayPal account.


Proof of identity
The following is a list of acceptable documents you may provide:

  • Government issued ID, such as a driver's license or passport
  • Employment authorization card
  • Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Paypal Verification

@starfallx 

 

https://www.paypal.com/us/smarthelp/article/what-kind-of-documentation-can-i-provide-to-prove-my-ide...

 

Before sending us anything, please be sure that your document:

  • is legible.
  • shows all four corners of the page.
  • does not have information blocked or blacked out.
  • matches the information on your PayPal account.


Proof of identity
The following is a list of acceptable documents you may provide:

  • Government issued ID, such as a driver's license or passport
  • Employment authorization card
  • Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post