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Hello Guys,
I am having a real trouble with verification.
"We need a bit more info" always ends up with "We could not confirm all the info you've provided".
I believe that I uploaded images of all documents I have that clearly showcase my home adress. My applications are still getting denied. Tried over 10 times this month.
Should i trouble myslef scanning the documents with my printer? Last upload of a document in full HD, 100% readable.
I can't contact the support now because it is a weekend, and I cannot withdraw my money...
The issue is now urgent as last month this verification did not affected my withdraw capabilities.
Can anyone help?
Solved! Go to Solution.
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Before sending us anything, please be sure that your document:
- is legible.
- shows all four corners of the page.
- does not have information blocked or blacked out.
- matches the information on your PayPal account.
Proof of identity
The following is a list of acceptable documents you may provide:
- Government issued ID, such as a driver's license or passport
- Employment authorization card
- Permanent resident card
Proof of address
These documents must be dated within the last 3 months to be considered acceptable:
- Current utility bill dated within the last 3 months
- Bank, credit card, or financial statement
- Cell phone bill
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Before sending us anything, please be sure that your document:
- is legible.
- shows all four corners of the page.
- does not have information blocked or blacked out.
- matches the information on your PayPal account.
Proof of identity
The following is a list of acceptable documents you may provide:
- Government issued ID, such as a driver's license or passport
- Employment authorization card
- Permanent resident card
Proof of address
These documents must be dated within the last 3 months to be considered acceptable:
- Current utility bill dated within the last 3 months
- Bank, credit card, or financial statement
- Cell phone bill
Advice is voluntary.
Kudos / Solution appreciated.
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