Paypal Re-Attempts Bank Authorization After Refund

justanotherpers
Contributor
Contributor

Hello,

 

Really frustrating and frightening scenario I am facing. I was refunded from a auto-renew after reaching out to a company's customer service after I mentioned I didn't want the service. The company refunded the money, and it is showing as a refund in paypal and my balance did not show a purchase amount. I checked my bank, and it appears that Paypal has just tried to authorize my bank for the amount of the auto renew despite the refund being issued. This is a frustrating scenario for me because it will make my bank account severly overdrawn, although the transaction has not cleared as of post date.


How can I remedy this with paypal? So frustrating.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@justanotherpers 

 

Have you cancelled the subscription?

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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