Payment

syedahmedali
New Community Member

I made a payment using PayPal but the money has been taken off of my card but is not showing in my activity. The company that I purchased from has not sent me an order number and say they can’t t..

payment has been charged 

 

Purchase via international points of sale
Note: <removed>; MASTER;
At: PAYPAL *CHENGDOUSHI CH
Country: LUXEMBOURG
Amount: 625.03 SAR
Credit: 0 SAR
On: 2021-08-31 03:19:26.

 

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @syedahmedali,

Thanks for joining the Community! 

I'm sorry to hear you haven't received your purchased. If the transaction isn't showing on your PayPal Activity page, it may have been processed as a guest checkout. To start a dispute on a guest checkout, I recommend contacting Customer Support. You can contact Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. 

I hope this helps! 

- Meghan


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