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Payment

Shondrya
New Community Member

Payment

I paid for a product online and it states that it's though PayPal and I'm trying to track my order
1 REPLY 1
PayPal_Ayesha
Moderator

Re: Payment

Hello @Shondrya,

 

Welcome to the PayPal community and thank you for your post.

 

I understand your concern about tracking the order. To trace your order, you would need a tracking ID, which is should have been shared by the seller at the time of placing the order.  If you do not receive the item, you may open a dispute in your Resolution Centre by opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute to a claim. We'll review the claim and decide on reimbursement.

 

I hope this helps.
Ayesha