Payment Dispute after providing successful service

[Amit_22]

Hii someone buy digital goods i.e Instagram promotion from me and after successful promotion they file dispute. How PayPal support this kind of people. It's not first time with. Many people file fake dispute and PayPal support them and revert my

[kernowlass]

@Amit_22 

Unfortunately there is 0 paypal seller protection for virtual / digital sales, you can of course sell them but at your own risk.

[Amit_22]

What about invoice ? If we receive payment through invoice is safe or not ?

[kernowlass]

@Amit_22 

https://www.paypal.com/in/webapps/mpp/ua/useragreement-full#pp-seller-protection

Ineligible items and transactions

Your sale is not eligible for coverage under PayPal's Seller Protection program if:

• It involves digital goods. Digital goods are delivered and used in an electronic format, like a song delivered online or through a mobile application.
• The buyer claims (either with us or their card issuer) that the item you sent isn't what was ordered (referred to as a "Significantly Not as Described" claim).
• It involves an item that PayPal determines, in its sole discretion, is a counterfeit item.
• It involves an item that you deliver in person, including in connection with a payment made in your store location.
• It involves sales that are not processed either through a buyer's PayPal account or a PayPal guest checkout transaction. For example, if the sale was made using the PayPal Payments Pro product, then it is not eligible for coverage.
• It involves items equivalent to cash including gift cards.
• It involves a donation.
• It relates to the purchase of a financial product or investment of any kind.
• It involves a payment made using PayPal Payouts and Mass Pay.
• The item is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat.