PayPal immediately marked unauthorized charge as false.
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What do you recommend I do? I googled the charge and it is clearly a scam. No one at PayPal is willing to help me, and either hang up on me immediately if I call, or take hours to give automated responses. I am infuriated because I am stuck here. If they look beyond the surface, they will clearly see that it is all a scam, and I know it. But are they willing to do so, and help their customers?
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I have to say I was scammed 3 times by these Chinese scum but. Paypal got me a refund on 2 of the scams so I am happy.
You have to talk to paypal.
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I tried messaging, no response. I tried calling, on hold for 2 hours...
No one can help me. Im scared that capital one will have a similar verdict and possibly close my account.
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A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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Crazy thing is, I didnt even purchase it! I never got any login information or even a receipt to my email. I think something fishy is going on.
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