PayPal holding my unemployment

79gmmmpp
New Community Member

I switched my unemployment from a prepaid Indiana unemployment card to a PayPal for direct deposit. PayPal received the funds and asked for documents verifying my identity. I sent them as requested. Each time they would knit pic and requested additional documents. After the 4th attempt they stopped communicating with me and my money is still in limbo. Has anyone else had this problem?

 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@79gmmmpp 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@79gmmmpp 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Wohlscheid74
Contributor
Contributor
Yes I'm going through the same exact thing right now. They have everything I have and my survival literally depends on the money in my account. And I'm continues ignored
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.