PayPal has the WORST customer service ever!

Redouaneny
Contributor
Contributor

PayPal has the WORST customer service ever!

 

I have contacted their customer service hundred of times, and I contacted them through Facebook and twitter but they are hopeless.

 

In the account chat I'm not getting any response at all (See below).

 

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When I contacted them in Twitter @AskPayPal, they keep sending me the same useless robotic templates and they don't even try to read and understand what I'm saying. They keep asking me to go to my dashboard to provide the information needed. And I keep explaining to them that there is nothing in my dashboard and nothing in the resolution center or any notification asking for any documents. I even send them a screenshots several times. But, they keep replying to me with the same robotic templates and wasting my time and holding my money since 3 weeks now. Some amounts I received, they already returned back to the sender because it's over 30 days. This is really frustrating and they have the worst customer service I have ever seen in my life.

 

See some examples of what I'm going through with them everyday, but no hope. I feel like I'm talking to a robot or to a stone. Maybe if a stone or robot, will understand what I'm saying and will resolve the issue better than them. And the problem there is no email to contact and complaint about this. 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Redouaneny 

 

Check its nothing in here you need to know or do as you are in one of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL


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