PLEASE NOTE SCAM COMPANY

[jermie67]

Scammed by this account user and PayPal closed my dispute - I am vexed beyond belief as it is clearly evident that I was scammed and will not receive the item from this sham company 

I tell you how many times I contacted the seller informing I wanted a refund as PayPal advise customers to do. Will be extra cautious in future because totally let down 

also be aware this scam user also links their email account to <removed>

[kernowlass]

@jermie67 

Which dispute did you open?

Did you escalate to a claim?

Did the seller provide tracking?

Was the tracking fake?

Did you get a request to return anything recieved?

Did you do so trackable.

If you want advice you need to post some actual facts.

[jermie67]

Which dispute did you open?

I cannot find these details in my account, they seem to have disappeared sent the same day of purchase informing PayPal row company was a sham - this was 7/6/21was told in an email doesn’t match a billing dispute 

Did you escalate to a claim?

Escalated this after their response to me 13/6/21 appealing the decision 

Did the seller provide tracking?

no nothing from the seller 

Was the tracking fake?

n/a - no request and no traceable information 

Did you get a request to return anything recieved?

Did you do so trackable.

If you want advice you need to post some actual facts.

Which dispute did you open?

Did you escalate to a claim?

Did the seller provide tracking?

Was the tracking fake?

Did you get a request to return anything recieved?

Did you do so trackable.

If you want advice you need to post some actual facts.

no longer find the claim I made on my account - I cannot see in the resolution centre 

Did you escalate to a claim?

Did the seller provide tracking?

Was the tracking fake?

Did you get a request to return anything recieved?

Did you do so trackable.

If you want advice you need to post some actual facts.

[kernowlass · Accepted solution]

@jermie67 

Then you opened a dispute for a billing error which it was not?

Why didn't you open a dispute for non receipt of item.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?

[jermie67]

Thanks for the information. I made a clear mistake here - I have learnt a lesson and will not let it happen again! Cheers for the information, will note this for any future concerns