Orderplus International is a scam. Getting help from PayPal is hopeless.

Ken-TH
New Community Member

I ordered automatic cat litter for $40.99 but what I received was cheap plastic cat litter worth probably $2. I've reported to PayPal but they refused to solve counterfeit problem. As you’ve probably known PayPal doesn't care and their policy on counterfeit sale was to protect sellers not buyers. They shipped the item internationally via DHL e-commerce which showed no sender details and you cannot ask for sender detail so you cannot return the item.

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ken-TH 

 


Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.


Advice is voluntary.
Kudos / Solution appreciated.
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