Obtaining a Postage Refund from USPS

esp1106
Contributor
Contributor

Anyone familiar with how to do this on-line?

 

Dropped the package off there last week, postage paid on PAYPAL.

Corona Virus, so we waved at each other. Confirmed Postage Paid and I ran out of there.

The package was never received by the buyer and no record the Post Office entered the package into their system.

I've already refunded the buyer, but anyone know how I get credit from Paypal or USPS at this point?

Thanks!

 

Login to Me Too
1 REPLY 1

Ragnar_Lothbrok
PayPal Employee
PayPal Employee

Good day @esp1106 

 

Welcome to the community and thanks for posting.

 

It is my heavy heart informing you that the only way for you to get a possible refund is to go after the shipping company.

 

 

 

***If you saw a post that is helpful, kindly give the author Kudos and/or accept it as a solution. Thank you and keep safe!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.