Need advice

AznVictoria29
Contributor
Contributor
Need advice on how to get out of the 180 day hold. Significant others needs access to her funds
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@AznVictoria29 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.
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gamar3
Contributor
Contributor

I bet you can't even call them... because once they place a hold of 180 days you get the answering AI and they recognize your number and they give you a message and hang up.. so message them, message them continuously. Otherwise no chance.

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