More than six months ago, I purchased a device from a site I discovered that it was fake and the amount was deducted from Paypal and I have the letter proving that.
I want to get the amount back, but I cannot but I do not know how?
My account has been suspended and frozen since the time of purchase
I read the rules and regulations of your site that the account name must be the same as the name on the passport, and I tried to change the account name a month ago and I did not receive the acceptance of the request in principle from you
How can you solve my problem please ..
Thank you
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