Money taken fradulently
Nurtsy
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-06-2019
05:44 AM
I recently had someoine take some money from me via fradulent payments to nintendo, is there any chance of getting my money back?
1 REPLY 1
PayPal_Rachael
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-11-2019
03:32 AM
Hi @Nurtsy,
I am very sorry to hear that this happened. If a payment was made on your account without your permission you should certainly report this to us so we can investigate.
Here's how to report an unauthorized transaction:
- Log in to your PayPal account.
- Click Help at the top of the page.
- Click Resolution Center.
- Click Report a Problem.
- Select the transaction you want to dispute, and then click Continue.
- Select I want to report a transaction that I didn't authorize.
- Click Continue.
- Follow the instructions to finish opening your dispute.
You are covered fully for any payments made through PayPal without your authorisation. If you have an agreement with Nintendo and the authorised activity is in their side you may need to contact them directly but do still report to us also so we can help in any way we can.
Rachael
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- Refund in Payments Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives