Money randomly taken from my account

[BillyMooney]

Information

I was going about my day about to purchase something when it said it was going to add 19.59 to it due a payment failing or something or other. And I don't recall attempting to pay for anything of which costs around the mark of £15-20 therefore I have no idea what to do and or who to ask about this. I want this resolved asap.

[kernowlass]

@BillyMooney 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.




If you think about it why would paypal ask you to buy google vouchers or itunes cards to answer your question or issue you a refund etc?