Money Stolen from me "consistent with account."

Kylemalmac
Contributor
Contributor

Recently I had over $1000 dollars transferred to someone i do not know and have never requested or received any goods or services from. I noticed when they took it from my actual bank account linked to my PayPal and i quickly shut down this transaction at my bank. It wasn't until the next day that I found that PayPal covered the amount for the bogus theft and gave it right to the person stealing from me leaving me with a negative balance. I opened a dispute and they took maybe a day to say it was consistent with my account. I have literally only used my account maybe twice and mostly it has been on for Paypal credit. I have never transferred money anyhow. How is that consistent. With a little research on the person who took this money I am sure that they would have found it was a fake person. So now I have had money stolen from me, I have had to change all of my bills to a new account with my bank, and I owe Paypal over $1000 for someone stealing from me. Not to mention I have called at least 40 times and each time I get through to an actual "all calls may be monitored" speech, they literally hang up on me with and automated message that says they cannot take this call right now. I am super unimpressed at the lack of professionalism for such a large company caring for so many peoples money. Any advice would be more than welcome.

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3 REPLIES 3

Mikatmm
Contributor
Contributor

I hope you get an answer soon because i am in the same boat as you with money being stolen from me right under my nose. I'm sitting with a negative balance with paypal and had to block any paypal transactions with my personal bank.

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gypsyhick
Contributor
Contributor

I'm in the same situation. I've never used my account for more than $150 but suddenly a $5000 is "consistent use". They won't reveal anything about their "review" so it's just bogus and the merchant that cleared the fraud won't give me any transaction information. 

 

I plan to file here because I'm at a loss: https://www.ic3.gov/default.aspx

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Kylemalmac
Contributor
Contributor

I am currently filing with it. Im sorry for what you are going through as well. Really irritating.

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