Mason
Vonniep
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Posted on
Aug-06-2021
04:54 AM
Trying to get a refund from the Mason Jar lids website, but I can't get a resolution form to show up in resolution page. PayPal doesn't acknowledge that I even filled out a form.
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Aug-09-2021
01:24 AM
Hi Vonniep,
Thank you for contacting the PayPal Community Forum.
Please ensure you are accessing the Resolution Centre from a desktop/website, and not the PayPal app. If you are still unable to view the case details, please reach out to our Customer Support team. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
- Siobhan

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