Hello, I want to return the buyer his money because he did not receive the item that I already have back at home. According to the post office the buyer's address was not complete. I try to refund and the system won't let me. I get a window that says "There was a problem sending your refund to the buyer
To try again or to see what's wrong, go to PayPal. "I go to PayPal and I can't solve the problem either. The case is that the money has not been returned to the buyer. The amount that I must return to the buyer appears as withheld in my Pay Pal account. I'm trying to transfer funds from my bank card to my Pay Pal account and I can't either. Please, what should I do?
