Limited Paypal acccount

airenompad07
Contributor
Contributor

My account was being limited and need to provide documents that have my information. The problem was I don't have a bank account so I cannot provide them bank account statement. What should I do to fix this?

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2 REPLIES 2

Jwdubz
Contributor
Contributor
Same issue here, except I have the same bank account but different debit card. They want a statement showing the new card on my account which I will not have until next month. My banking the one who linked the debit card to PayPal to begin with!
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PayPal_Craig
Moderator
Moderator

Hi @airenompad07 and @Jwdubz

 

Welcome to the Community! 

 

Usually, there is an option in the Resolution Center to explain the activity on the account or leave a comment advising why you cannot complete the required steps.

 

Once these spaces are filled, your account will be sent for review to the relevant team.

 

Hopefully, this helps! 

 

PayPal_Craig

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