KYC Verification no response even after 15 days

abhijeet007rock
Contributor
Contributor
I applied for paypal kyc nearly 16 days back and had successfully submitted the details But there is no status update for the same. On the site it shows " Thank you for providing all the required information. We'll get back to you within 7 business days." But there is no update since. Can someone suggest their customer care email so I can write to them about issue.
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@abhijeet007rock 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.