Jokame

[Laura240]

Hi so scammed by jokame Has anyone recovered funds from them or PayPal or their bank? Fuming Thanks Laura

[Lucy127]

So far no luck getting a refund through paypal. If you look on trust pilot so many people are being scammed and paypal just keep closing their cases without refunds. I can't believe people can get away with this!

[JS41]

Yep my case is closed, it was only £19.99 but still

[PT175]

Ive had the same problem. Payment went through but on returning to website it said payment declined. Paypal can't have it both ways. This is a scam. I have the screenshots to prove it. I want my money stoped

[Phorner]

Hi all. Just want to post some positive news. In 11th April I ordered at playhouse from Jokame for £72.99. immediately I was suspicious for the same reasons most of you are i.e. Chinese recipient of the money, no confirmation email, item still in my basket after purchase etc. I immediately raised an 'item not received' claim and listed the reasons. My case when opened said that a message to the seller has been sent and they had until 1 may to respond. Well, obviously they didn't respond because I have an email from paypal today saying my case was ruled in my favour and I will be getting a full refund within the next 5days. Thank you PayPal, a valuable lesson learned with this one.

[Gouldy81]

They got me too ... apparently my goods just cleared customs two months since an order

[Cmal]

I too have been scammed by this so called company! Hopefully paypal will refund if not I I'll have to try the bank.

[joegold88]

I'm not getting any response from them and my order charged me from PayPal but nothing confirmed from jokame. Does anyone have a contact email that they actually reply too? It's been 6 days so far.. Joe

[JS41]

I contacted them on an email which PayPal doesn’t allow me to share on here, but they seem to have removed all contact information from their website.

[JS41]

A lot of people have had the same issue - https://au.trustpilot.com/review/jokame.com