Issue with item received can’t report issue

Goodyearwing1
Contributor
Contributor
Hey every one I had a item I bought off eBay arrive and not as listed. Item delivered 2 days ago and Paypal still says “shipped” so I am unable to report a problem What can I do
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1 REPLY 1

Ragnar_Lothbrok
PayPal Employee
PayPal Employee

Good day @Goodyearwing1 

 

I hope all is well.

 

Are you getting any error message everytime you try to report a problem or there is no button to report a problem? Please try this Link. 

 

You may also reach Customer Service via chat or email. To get there, kindly click help bottom left of Paypal pages for options available for your country. OR, you may also consider contacting Customer Service via Facebook or Twitter. You can send them a personal message from their facebook or twitter pages.

 

Facebook: https://www.facebook.com/PayPal
Twitter: @AskPayPal

 

Note: There is a slim chance to get an immediate response since we are in skeletal schedule due to coronavirus emergency.

 

Thank you for your patience and keep safe!

 

***If you see a post that is helpful, kindly give the author Kudos or accept it as a solution.

 

 

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