Issue with a seller

Valèse
Contributor
Contributor
Good morning, The transaction ID is : 3PS36118U7782184K The date is: 11-05-2021 The amount is : 88,17€ I made a payment without having a PayPal account. Now I have an issue with the seller and I would like to know how to make a reclaim?? The issue is : they did not deliver me all the purchased item of my order. I would like to have a refund for the missing items. Thank you.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Valèse 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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