I want to cancel open disputes

Ocean7
Contributor
Contributor

Hi 

 

I opened a dispute for unauthorised payments but then I found out my son made these payments so I want to cancel the disputes. When I try to cancel it from the Resolution Center, it says that looks like something went wrong on our end try again later. 

I tried to call Customer Service but no one answer they are not working for the weekend. How can I cancel the disputes?

My son's game account is blocked because of this dispute and he needs it to be open right now. 

Is there anyway to contact customer service right now?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ocean7 

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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