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I have been charged the payment that I did not make. and Paypal did not solve my problem

QuangNguyen2
New Community Member

I have been charged the payment that I did not make. and Paypal did not solve my problem

I have seen an unauthorized transaction for a item that I did not buy or order it. I have reported the problem to Resolution Center but they refused to help me refund. In the invoice, I can see the name and the address where the item was ordered. Can I get back my money for this problem?