I.D. not accepted

Halford666
Contributor
Contributor
My account was restricted, I uploaded my ct. State I.D.(non driver I.D.) it was rejected, was it rejected because its not a drivers licence???? Thxs..
Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Halford666 

 

ok


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

PayPal_AshleyM
Moderator
Moderator

Hey @Halford666,

 

I'm sorry to hear your ID wasn't accepted. When we don't accept a document, we typically explain why via email and let you know what we need instead. Did you receive this email from us? Do you have another form of ID to provide?

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Halford666
Contributor
Contributor
I emailed them and said how can I be restrcted when I have yet to use their service and didn't even have a debit card linked up yet, the restriction was lifted the next day😀
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.