How to file a formal complaint?

Gshane1
Contributor
Contributor

Does anyone know they steps to filing a formal complaint against paypal? I sold a couple old motorcycle parts and they have locked my account down.  It's not that much money, and that's not the point.  The point is it's my money and they won't let me access and have no reason.  Trying to get them to resolve it is a nightmare. I'd just like to know who to direct a formal complaint to.  Thx!

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5 REPLIES 5

argoscammed
Contributor
Contributor

 I would love to know.  It seems like they have removed this function.  I have been trying to figure out how to lodge a formal complaint for weeks.

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Lady4lifeluvn
New Community Member
I personally am about to file a complaint with the BBB that will force paypal to respond and corrected issue.
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quickbrick2000
Contributor
Contributor
BBB IS NO HELP.
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Temp20201115
Contributor
Contributor
And locked me out of my account, saying it will be 6 months before they will release my money
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lorrwill
Contributor
Contributor

https://dfpi.ca.gov/file-a-complaint/

 

If you are in California at least, this is the agency that oversees PayPal.

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