Help on when Paypal closes resolution without a resolution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I purchased an item through the internet via Paypal - the item was never received. I contacted the supplier; they said they were looking into their shipper to see where the item was at - never heard back. I then contacted Paypal who told me to contact the supplier - I did, directly, and told them via email that I no longer wanted the item, to credit my account. In the meantime, I opened a "resolution" with Paypal and within a certain amount of time, because of no action, Paypal closed the claim. Bottom line, I am one of hundreds of people who have this problem with this company and Paypal won't do anything. Any suggestions? Why use Paypal if there is no guarantee on your purchases?

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- The date of my dispute resolution keeps being pushed back, is this normal? in Disputes and Limitations Archives
- Funds haven't been released yet, resolution center can't open a case on it in My Money Archives
- Payment is waiting in Payments Archives