Hello, I'm very grateful to PayPal who have recently secured a refund from a company that was previously ignoring my claim. However, the same firm still hold money of mine in an account managed by a company which states under their name they are "a PayPal service" - and further claim " As a PayPal service, our innovative payments technology, scalable solutions, and legendary white-glove support are backed by one of the world’s largest and most trusted fintech brands." - All requests to the company to have these funds transferred to my bank account have been ignored. They appear to be impossible to contact , with 93% of reviews scoring them only 1 out of 5 " Extremely Poor". Where such a firm is clearly using the trusted PayPal brand to inspire confidence, will PayPal act or advise.
