Harassment by a seller

geckopete
New Community Member

How can I stop a Seller from harassing me? I bought an Item that was faulty. The seller said they would only refund 1/2 my money so I left them negative feedback... They have now asked me to change my feedback and are claiming they refunded me in full when they havent done that at all. I have asked them to stop contacting me but they keep sending me messages asking that I change my feed back.. why should I change my Honest feedback to say they are good sellers when they are not.. In my case they deserve it so Im not changing it.. Am I able to block them or do I have to just put up with them continuing to ask me to change it.. What is Ebay's policy on this? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@geckopete

 

If the item was faulty then why did you not raise an Ebay dispute for the full amount of refund?

If Ebay found in your favour then the seller would have had to issue you with a shipping label to return it for that refund.


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