HOW TO GET TELEPHONE SUPPORT FOR PAYPAL HK AS A CUSTOMER?
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I've followed the instructions on pages such as https://www.paypal.com/hk/smarthelp/article/how-do-i-contact-paypal-hong-kong-customer-service-faq19...
However, I never have the "Call Us" option.
I have been trying to solve a limit on my account for SEVEN WEEKS using the resolution center, and every answer does not seem to read my question. In the last ten days, I am only getting an automated FAQ-type answer, saying that if it doesn't answer please respond with more information. I've done so six times and only get the same FAQ-type answer.
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Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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