We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
Oh no I'm sorry to hear that. They are stopping all shipments now from China. I just had 4 orders money returned to me. Because of the coronavirus, which I wouldn't want now, however 22 states in America now are infected with the virus! Becareful! You can find my YouTube as I report on the virus. <removed>
This just happened to me too! Just opened a dispute. I did contact them and they emailed back. I did get a plane flat iron. But nothing like the ad looks like. I followed an ad through my words with friends app. Sad.