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Pay pal ruled against me too even though I had pictures of what I ordered & what they sent!!! Pay pal can really suck sometimes too!!
This is insane. I am the 172nd person scammed by this same company.
My charge on the paypal account was to CMOLO CO.
I had no idea I was purchasing from China.
Same story - they sent me a plain black flat iron. Said it was the one I ordered. Never even saw the flat iron on the ad. I have an excellent flat iron (Good Hair Day) and I don't need another.
I've gotten the run around from the original company, offering a % off if I want to keep it. No I don't want to keep it, I could get a better one at the loca drug store. I've gotten the run around from Pay Pal... the company agreed to refund my entire amount of $33.89... so, great. I went to mail it, it was going to be over $50. Are you kidding me. The only thing Pay Pal says is "you can apply for $30 reimbursement and if we approve it, it will show up in your account in a few days." That is NOT protecting the customer. Punch me in the gut.
I contacted my credit card company... I'm hoping they can do something.
Why is this continuing? Why is Pay Pal allowing it?
Exact same thing happened to me when I ordered the curling iron in November 2019 and received it 6 weeks later; damaged and incorrect color (I don’t think the pink iron exists!) I’m now arguing with Paypal online to get a refund!, it’s February 2020...why hasn’t Paypal stopped supporting this SCAM???