Dont bother with credit card co. Chalk up the loss!! I have a great credit card and even they had me jumping through hoops!! They wanted a letter, from another (any) company that sells that product, on their company letterhead, explaining WHY the product is not what was advertised. WHAT company is gonna WASTE their time doing this for me?? Ever hear 'don't want to get involved'....? And especially NOW!! So I'll take all this time explaining the issue to some random company, and convince them to help me (some random person) and then convince the credit card company to give me my money back? Eat the $30 - save your time, sanity and general mental health. Learning experience 😞
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