Getting a refund I did not request
Loui728
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Posted on
Nov-14-2019
07:45 PM
I sent an email inquiry about the shipping for an item and they did not respond. then I got an email from paypal saying the return I requested was granted. But I had requested a return on a different item not that one. PayPal customer service is closed right now. What happened?
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PayPal_Martina
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Nov-19-2019
01:22 AM
Hi @Loui728,
Thank you for your post and welcome to the Community Forum!
As this is a very specific issue, we cannot discuss it here because this is a public forum. I would recommend reaching out to our Customer Service directly. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).
I hope this helps!
Martina
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