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Thank you for bringing this to us. To give you a fair share, you could appeal the case along with the information to support the claim. Please check this article for reference:
In the future, if you notice a transaction that you didn’t authorize, let us know right away in the Resolution Center:
Go to the Resolution Center.
Click Report a Problem.
Click the transaction you want to report and click Continue.
Select "I want to report a transaction that I didn't authorize."
Follow the steps to report the transaction.
I provided a link below to help you through the process:
Hope this will help you, stay safe now and God Bless!
Hi PayPal ,
It isn't rocket science if a company is offering a item made in one country but posting that same item from the other side of the world than the integrity of that company should come into question .I believe you have highly skilled employees in this area of detecting have they thought of looking on the world postal map its colour coordinated and as a high amount of on line purchase requires postage this extra knowledge would aid your customers regarding refunds from scam companies.
I thought PayPal's buyer protection would protect me from scammers, but it is the other way around! A clearly fraudulent seller who has undoubtedly received tons of complaints was treated like an honest broker and I was left holding the bag. I had a terrible experience and so I decided to write about it. If you want to contribute your experience, please contact me through my website at christinemcondo.com/contact.php. All responses will be anonymized to protect your privacy.
Gidday no I haven't received a refund this is a scam PayPal have the ability to end but they choose not too . Keep fighting for a refund as I am and good luck , but you may want to limit your use of PayPal as their buyer protection is conceptual at best . PayPal will lose out long term as other systems have no problems with this style of fraud plus retail don't like their fee structure
Cheers remember it's your hard earned money don't let it go
ps if you are sent an item from another company other than the one you purchased from don't except the parcel it is more than likely rubbish and just a way of finalising postal tracking
I thought PayPal's buyer protection would protect me from scammers, but it is the other way around! I got scammed by a fraudulent seller who has undoubtedly received tons of complaints but PayPal insisted I treat them like an honest broker and I was left holding the bag. I decided to write about my experience. If you want to contribute your experience, please contact me through my website at christinemcondo.com/contact.php. All responses will be anonymized to protect your privacy.